General Terms and Conditions
The legal agreements set out below are between you and ComForm Solutions Limited. Please read the following Terms and Conditions as they affect your use of the Website, any information contained therein and/or shared on our social media pages, and any products and services available from or through apostille.me.uk (the "Website"). These Terms and Conditions govern any use of the Website as a guest or registered customer.
1. Information about us
apostille.me.uk is a website operated by ComForm Solutions Limited. ComForm Solutions Limited is registered in England and Wales under company number 06300893, and its registered office is situated at Suite 4000, 43 Bedford Street, London WC2E 9HA.
2. Definitions
"Consumer" shall have the meaning ascribed in section 2 of the Consumer Rights Act 2015.
"General Terms and Conditions" means these Terms and Conditions.
"Specific Terms and Conditions" means the Specific Terms and Conditions tailored to cover any product or service that you may purchase from ComForm Solutions through the Website, and which take priority over these General Terms and Conditions to the extent of any conflict between them.
"Website" or "Site" means the web site you were browsing when you clicked on a link to these General and Special Terms and Conditions, including all subsidiary pages.
"We", "us", "our" and "ourselves" refers to ComForm Solutions Limited.
3. Use of the Website
By accessing apostille.me.uk and all subsidiary web pages within the site, you agree to these General Terms and Conditions in full, together with any additional or specific terms and conditions we may draw to your attention prior to your purchasing any products or services from or via this Website.
All material on the Website and our social media pages is provided for information purposes only and does not constitute legal, accounting or professional advice of any other kind; therefore, it cannot and should not be relied upon as such. If you require any professional advice or services, we recommend you consult a qualified party before acting in reliance on any of the information, or purchasing any of the products or services, available on or from this Website.
You accept that any comments posted by you on our Website and/or social media pages can be viewed by the public, and that we have no control over, or liability for, the way in which this information is used by any third party who views your comments.
4. Links to third-party websites and services
The Website may contain links, buttons and banners that redirect you to third-party resources and websites that may be of interest. The inclusion of any link does not mean we endorse the site or have any association with its operators, nor should the inclusion of any link be viewed as an encouragement to purchase or use any third-party products or services - we provide these links to you for information purposes and convenience only.
Linked Websites are not under our control and we are not responsible for the contents of any Linked Website including, without limitation, any link contained in a Linked Website, or any changes or updates to a Linked Website. We do not accept responsibility or liability for the privacy of your personal information on any Linked Website, and we are not responsible for webcasting or any other form of transmission received from any Linked Website.
As a Data Controller, we will ensure that all data sharing complies with the applicable provisions of the General Data Protection Regulation (GDPR) and any subsequent legislation.
5. Updates and changes to the Website
We aim to update the Website regularly but we cannot guarantee that information will be accurate, complete and current at all times. We may update this information when necessary, and all information on the Website is subject to such modification from time to time without notice; however, we make no representations, warranties or undertakings of whatever nature about the information, content or materials provided on the Website. This includes, without limitation, the quality, accuracy, completeness and reliability of the information.
We will use reasonable efforts to keep the Website available to you but it is subject to on-going updates and improvements, and we reserve the right to change or remove (temporarily or permanently) the Website, or any part of it, including all products, services or prices, without prior notice. By accepting these Terms and Conditions, you confirm that we shall not be liable to you for any such changes or removals that may take place.
6. Exclusion of liability to you from the use of the Website
The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made, and without warranty of any kind - whether expressed or implied - including, but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
Any and all liability to you that may arise from your access to, and use of, the Website - whether due to negligence, breach of duty or otherwise - is excluded to the maximum extent permitted by law.
7. Intellectual Property - Copyright and Trade Marks
All text, templates, images, information and layouts - other than those supplied by third parties - are the property of ComForm Solutions Limited.
You are permitted to view, copy and print extracts from this website for your own personal use; however, all rights, intellectual or otherwise, will remain with ComForm Solutions and do not pass to you. Should you wish to use content of the site for any other purpose, please contact us.
8. Force Majeure
In connection with the supply of any goods or services ordered by you through the Website, we shall not be liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control. Such circumstances include â though are not limited to - acts of God, pandemic; strikes; lock outs; accidents; war; acts of terrorism; fire; or failure of any communications, telecommunications or computer system. We shall be entitled to a reasonable extension of our obligations to you (to the extent we owe any such obligations) should a Force Majeure event occur.
If a Force Majeure event to which this clause applies does occur, we agree to notify you as soon as practicable. If the Force Majeure event continues for more than 14 days, either party shall have the right to cancel the agreement. Where services have been paid for in advance but have not been rendered, you will be entitled to a full refund from the date of cancellation for all such services.
9. Your privacy and Data Protection
We respect your confidentiality and take the protection of your personal data very seriously. Therefore we shall not sell or make your data available to any third party without your prior consent.
You may alter or update any personal information provided to us as part of registration on the Website at any time.
For the purposes of applicable data protection legislation, ComForm Solutions will process any personal data you have provided to it in accordance with our Privacy Notice available on the website or on request from ComForm Solutions. If you have any queries about the manner in which personal data will be processed or your rights in relation to such processing please contact us.
You agree that, if you have provided ComForm Solutions with personal data relating to a third party (1) you have in place all necessary appropriate consents and notices to enable lawful transfer of such personal data to ComForm Solutions and (2) that you have brought to the attention of any such third party the Privacy Notice available on ComForm Solutions' website or otherwise provided a copy of it to the third party. You agree to indemnify ComForm Solutions in relation to all and any liabilities, penalties, fines, awards or costs arising from your non-compliance with these requirements.
Please review our Privacy Policy in full, which explains how we treat your personal information and protect your privacy.
10. Terminating the use of the Website
We reserve the right to withdraw or suspend your right to access or use the Website at any time without prior notice and without disclosing our reason for doing so.
11. Waiver
No waiver by us (whether express or implied) in enforcing any of our rights shall prejudice our right to enforce such rights in the future.
12. Miscellaneous
If any provision of these General Terms and Conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed, and the validity and enforceability of the remaining provisions shall not be affected.
In the event of there being any conflict between these General Terms and Conditions and the Specific Terms and Conditions that apply specifically to the purchase of certain goods or services through this Website, the Specific terms and Conditions shall prevail.
No person who is not a direct party to any agreement covered by these General Terms and Conditions shall have any right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Agreement.
13. Notices
This clause applies where these General Terms and Conditions or the Specific Terms and Conditions provide expressly or by implication for the service of notices.
Any notice required to be given under our Agreement with you or in connection with the matters contemplated by it shall, except where otherwise specifically provided, be written in the English language.
Any such notice shall be addressed to the usual business address of the other party and may be:
Personally delivered
Sent by first class pre-paid post, if the address is situated in the United Kingdom
Sent by pre-paid airmail, or by air courier, if from or to any place outside the United Kingdom
Sent by facsimile
Sent by electronic mail
In all cases, notices shall be deemed to be given when received.
14. Governing law and Jurisdiction
Your use of the Website and the purchase of any products or services from it are governed in accordance with the laws of England and Wales.
The English courts shall have exclusive jurisdiction over any dispute or difference whatsoever arising out of or in connection with your use of the web site or the purchase of any products or services from it.
Specific Terms and Conditions - apostille.me.uk
These Specific Terms and Conditions are applicable to transactions made through the ComForm Solutions website and any subsidiary pages. They must be read and agreed to in full, together with the General Terms and Conditions above, which apply to any agreement between us and to your use of the Website in general.
1. Definitions
"ComForm Solutions", "apostille.me.uk", "we", "us", "our" or "ourselves" means ComForm Solutions Limited, registered in England and Wales under company number 06300893. Our registered office is situated at Suite 4000, 43 Bedford Street, London WC2E 9HA.
2. Ordering our products and services
You are presented with a range of choices during the ordering process. It is your responsibility to ensure you read and fully understand these choices before proceeding with any purchase. Should you have any queries regarding our products and/or services, or any aspect of your order, we strongly recommend that you contact us during our usual UK business hours prior to proceeding with any purchase. Whilst we endeavour to provide a prompt response to your enquiry, we cannot guarantee to do so in every instance. It therefore remains your responsibility to elicit further information from us regarding the product you intend to order before the order is placed.
All orders that you place through this Website are deemed to be an offer by you to purchase the products and/or services that we supply, subject to these Terms and Conditions and our acceptance of the order. We may choose to reject any order without disclosing our reason for doing so.
We only provide services on the basis that you have given us full and proper instructions and the authority to lawfully carry out those instructions. You undertake to ensure the accuracy and completeness of the information you provide for us, and you accept all liability for the rejection of any services or documents due to inaccuracies or incompleteness.
3. Changes to goods and services
The price of any goods or service that you may purchase from us is set out under the option you select on our Website. Unless otherwise stated, all prices exclude VAT at the prevailing rate on the date of purchase.
The total purchase price, including VAT (if any), will be displayed in your shopping cart prior to your confirming the order.
We reserve the right to update the prices on the Website of any products or services without prior notice or explanation. Every effort is made to ensure that all prices are correct; however, in the event of serious error, any transaction shall be voided by us, entitling you to a full refund.
We reserve the right to update, amend, or withdraw the products and services that we offer on our Website without prior notice or explanation.
We shall not be liable to anyone for withdrawing or amending any of the products we sell, or for refusing or failing to process an order.
4. Documents that FCDO cannot Apostille
In the case where the document(s) is not Apostilled by FCDO for any reason, such as but not limited to, the document cannot be Apostilled due to lack of certification or signature. The refund for the full amount will be issued minus a 50 GBP processing fee and any incured postage fees.
Please refer to the FCDO website for all the requirements and instructions.