Privacy Statement

Website Ownership

This website is owned and operated by ComForm Solutions Limited ("we", "us", "our", and "ourselves") trading as apostille.me.uk. For the purposes of the Data Protection Act 2018, the data controller is apostille.me.uk.

Privacy and Security

apostille.me.uk is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use and safeguard your personal data when you visit our website (regardless of where you visit it from). It also tells you about your rights and how the UK law protects you.

Important Information

Our website is not intended for children and we do not knowingly collect data relating to children. This Privacy Policy supplements the other policies (including our Terms of Service (Terms)) and is not intended to override them. apostille.me.uk is the controller and responsible for your personal data (we, us or our).

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Your duty to inform us of changes - it is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.

Third-party links - our website may include links to third-party websites, plug-ins and applications. By clicking on these links or enabling connections you may be allowing third parties to collect or share your personal data. We have no control over these third-party websites, plug-ins or applications and are not responsible for their privacy policies. We advise you to read their privacy policies to understand what personal data they collect about you and how they use it.

The Data We Collect About You

We may collect, use, store and transfer the types of personal data about you listed in Part 1 of Schedule 1.

We also collect, use and share aggregated data. However, if we combine aggregated data with your personal data so that it can directly or indirectly identify you, we treat this as your personal data.

We do not collect any special categories of personal data.

Failure to provide personal data - If we are required by law, or under the terms of a contract we have with you, to collect your personal data and you fail to provide it, we may not be able to perform the contract with you and, we may have to cancel a product or service. We will notify you of this at the relevant time.

How Personal Data Is Collected

We collect personal data in the following ways:

Direct interactions: you may provide personal data when you complete online forms, request products/services, subscribe to our services, create a user account, join our mailing lists or otherwise correspond with us (by post, phone or email).

Automated technology: we automatically collect personal data (technical and usage) when you browse or interact with our website, by using cookies, and other similar technologies.

Publicly available sources: we may collect personal data from publicly available sources such as Companies House and the Electoral Register and credit reference agencies, based inside the UK.

Third parties: we may receive personal data from: (a) analytics providers such as Google based outside the EU; (b) advertising networks based inside or outside the EU; and (c) search information providers based inside OR outside the EU.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

We may also use your personal data for one or more of the following purposes:

To fulfil requests for products, services, and information.

To manage and administer our services.

To deliver products and services that are most relevant to you.

To enforce our terms of use.

To generally run our business and ensure that we can deliver the best possible experience for you.

Sharing Your Personal Data

We may have to share your personal data with external third parties for the purposes set out in the section above on How We Use Your Personal Data. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Your Legal Rights

Under certain circumstances, you have rights under UK data protection laws in relation to your personal data. These include the right to:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request transfer of your personal data.

Right to withdraw consent.

If you wish to exercise any of these rights, please contact us.

Changes to this Privacy Policy and Your Duty to Inform Us of Changes

We may make changes to this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. If we make material changes, we will provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.